Effective Date: July 29, 2026
KUAIGE GLOBAL LIMITED (registered address: Hong Kong, hereinafter referred to as "we", "us", or "Yeno") respects and protects the personal privacy of all users. This Privacy Policy (hereinafter referred to as this "Policy") explains how we collect, use, store, disclose and protect your personal information when you use the Yeno application, official website and all related services (collectively referred to as the "Services"). It also sets forth the rights you have regarding your personal information.
Please read this Policy carefully before using our Services. By accessing or using the Services, you acknowledge that you have read, understood, and agreed to be bound by all terms of this Policy. If you do not agree with any part of this Policy, please stop using our Services immediately.
We only collect information that is necessary for providing, maintaining, and optimizing our Services. The specific categories of collected information are as follows:
Account Information: When you log in to our Services through third-party platforms including Google, Apple, we will obtain your basic account information from the authorized third-party platform, which may include unique user ID, nickname, avatar, and email address. The specific information collected is subject to the authorization scope you confirm on the third-party platform.
Contact Information: When you contact us via email, customer service or other support channels, we may collect your contact details and communication content to respond to your inquiries, solve problems and provide after-sales support.
When you access and use our Services, our system will automatically collect the following information to ensure the normal operation of the product and optimize user experience:
We will not actively collect the following information unless you voluntarily provide or authorize us to collect it:
We use the collected personal information for the following legitimate business purposes:
We will never sell your personal information to any third parties for commercial purposes. We only share your information in the following limited scenarios:
We may share your specific personal information with third parties when we obtain your explicit authorization and consent.
To ensure the normal operation of the Services, we may entrust third-party professional service providers and share your information within the necessary scope, including:
We will sign confidentiality agreements with all service providers to restrict them from processing your information beyond the authorized scope and ensure data security.
We may disclose your personal information if required by applicable laws, regulations, court orders or legitimate official requests from government authorities, or when disclosure is necessary to protect the legitimate rights, property and safety of us, users or the public, investigate and prevent fraud and security risks, and implement service terms and this Policy.
In the event of merger, acquisition, asset reorganization, business transfer or similar transactions, your personal information may be transferred as part of the business assets. We will notify you via in-app notification, email or other reasonable means in advance.
The server of our Services is located in the United States. When you use the Services, your personal information will be transmitted to and stored in the United States for processing. In addition, our operation and technical team may access and process your data for product operation, maintenance and iteration purposes.
By using our Services, you fully understand and agree to the cross-border transmission and processing of your personal information. We will adopt strict technical and management measures to ensure the security of your data during cross-border transmission and storage.
We only retain your personal information within the necessary period to achieve the purposes stated in this Policy. When the retention period expires, we will delete or anonymize your personal information in accordance with regulations, unless otherwise required by applicable laws.
The specific retention period is determined based on the following factors: the duration required to provide the Services, the active status of your account, legal retention obligations, and the duration required to resolve disputes and perform agreements.
After you cancel your account, we will delete or anonymize your personal information within a reasonable time.
You have the following rights regarding your personal information under applicable laws:
To exercise the above rights, please contact us via the official email: kuaichupian@gmail.com. We will respond to your legitimate request within a reasonable time. We may verify your identity to ensure the security of your information before processing your request.
We adopt industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, misuse, tampering and destruction, including data encryption transmission and storage, internal access permission control, regular security inspection and employee data protection training.
Please note that the Internet environment and electronic information storage technology cannot guarantee absolute security. We will try our best to protect your personal information security. Once a personal information security incident occurs, we will promptly inform you and take remedial measures in accordance with legal requirements.
Our Services are oriented to users aged 17 and above. We do not knowingly collect personal information from minors under 17 years old.
If you are the parent or legal guardian of a minor under 17, and you find that your child has provided us with personal information without your consent, please contact us via our official email in a timely manner. We will verify and delete the relevant information and terminate the corresponding account in a timely manner.
Our Services may contain third-party service functions (such as third-party login services). When you use third-party services, your information will be processed in accordance with the third party's independent privacy policy. We recommend that you carefully read the privacy policy of the corresponding third party. We do not assume legal responsibility for the privacy practices of third-party services.
We may update this Privacy Policy from time to time according to service iteration and legal requirements. The updated Policy will be released in the application and official website, and take effect on the release date.
If there are major changes to the Policy (such as major adjustments to the purpose, scope and sharing rules of information collection), we will notify you in advance through in-app announcements, emails or other feasible ways. Your continued use of the Services after the Policy update constitutes your acceptance of the latest Policy.
If you have any questions, suggestions or disputes about this Privacy Policy, or need to exercise your user rights, please contact us through the following methods:
Company Name: KUAIGE GLOBAL LIMITED
Registered Address: Hong Kong
Contact Email: kuaichupian@gmail.com